Shipping & Delivery

• Your order will be filled within 2 working days whenever possible. If, for some reason outside our control, we can't dispatch your order within 5 working days, we will contact you so that we can make alternative arrangements.
• On dispatch of your order you will be provided with an email notification including order tracking details (where available).
• All orders are shipped by courier or Australia Post for a flat rate of $10 to anywhere in Australia up to a maximum weight of 5kg**
• Please ensure that you provide your full address when ordering. We cannot be responsible for non-delivery if you do not provide the correct address.
• Orders sent to PO Boxes can only be sent by Australia Post. These orders cannot be tracked and are shipped at your own risk. 
• The delivery of all orders must be signed for (except to PO Boxes). We accept no responsibility for goods left without a signature at a customer’s request, or where delivered to another party at the customer’s request.
• Please allow between 5 to 10 working days for delivery of your online order although many of our customers receive their order in just a few days.      
• Orders will be dispatched only once a cleared payment in full has been received.
 **larger or bulkier orders, or orders outside of our regular delivery network may incur a greater delivery fee, if this is the case you will be contacted before your order is processed.

***Certain rural areas outside the regular delivery network may take an extra day/s for delivery. eg. WA, SA , NT . Postage times are an approximate GUIDE ONLY and can NOT be guaranteed as there will be rare cases where there may be a delay.