Returns Policy

As part of our Customer Service commitment, Orfam Pty Ltd advises customers to choose their items carefully as Orfam Pty Ltd doesn’t accept refunds or exchanges. This policy does not affect or exclude your consumer Statutory Rights under the Trade Practices Act.
 

How To Order


Step 1. Select the product you wish to buy by searching or browsing the product categories and placing it in your shopping cart.

Step 2. Click checkout and follow the easy step by step process.

Step 3. If you are a returning customer, sign into your account using your email account and password. If you're a new customer, complete the simple "new account sign up" process (you can login or sign up either before or during the checkout process).

Step 4. You can pay online using your Visa or Mastercard

If you have any problems ordering Dr. MacLeod's products online, visit our FAQs. If you have any problems you can fill in our contact us form or email sales@drmacleods.com.au.
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