Ordering FAQs

Frequently Asked Questions About Ordering From Dr. MacLeod’s

Please click on the question to see the answer displayed.

Shipping and Ordering

Orders are dispatched from our Queensland warehouse in 1 -2 business days, we will let you know by email as soon as your order has been sent.

With Standard Shipping please allow 5 – 7 business days for delivery. With Express Shipping please allow 2-3 business days for delivery.

You can pay quickly and securely with PayPal – you don’t need a PayPal account, most credit cards are accepted.

Yes we can ship internationally. Simply contact us to indicate what products and quantities you would like to order and we will provide you with a cost estimate for international shipping. Please note we are willing to ship internationally but can take no responsibility for import laws or taxes, custom laws and boarder protection laws of your country.

We understand that your privacy is important, that’s why we will never pass on your name, address or email address to anyone without your permission. The information you provide to us is kept secure and only held for the purposes it is provided, such as processing payment and dispatching your order. For more information on how we respect your details, please read our Privacy Policy.

Yes – order over $180.00 and we’ll ship to you freight free.